We help hospitality brands refine the guest experience by aligning spatial design, sensory elements, and experiential touches to create an effortless, immersive environment.
Services we offer
Perfect for early-stage concepts or existing spaces seeking a refined audit.
Includes:
60-min Discovery Call
On-site or virtual Experience Audit using the 9-point Stratum Framework
Summary Report: Observations + 5 Key Recommendations
1 Visual Moodboard or Atmosphere Palette
1 Follow-up Call
Ideal For: Boutique hotels, wellness studios, developers in concept phase
A deeper dive for clients looking to overhaul or elevate their full guest experience.
This monthly retainer option includes:
Everything in the Foundations Package, plus: Full Brand Journey Mapping (Pre-Visit → Onsite → Post-Visit)
Sensory Design Guide (Light, Sound, Scent, Texture)
Programming Strategy Recommendations (Rituals, Events, Flow)
2 Moodboards (Day vs. Night Experience or FOH vs. BOH)
Written Summary with 8–10 tailored recommendations
Ideal For: High-touch hospitality brands, private clubs
HI, I’M JEN.
I’ve had the privilege of working with some of the most celebrated brands in hospitality, so my brain tends to work in wonderfully weird ways when it comes to designing spaces that FEEL unforgettable.
If it were up to me, I’d spend my days helping small neighborhood businesses refine their energetic landscape so they stand out, draw in both locals and travelers, and ultimately grow their bottom line.
Unfortunately, vibes don’t pay rent. Yet.
WHAT IN THE WORLD IS AN ENERGETIC LANDSCAPE?
IN A NUTSHELL, IT’S HOW YOU FEEL THE MOMENT YOU WALK INTO A SPACE AND IS GENERALLY INFLUENCED BY light, SCENT, and SOUND…but so much more.
In hospitality, these nuances hold the power to elevate or undermine your entire guest experience.
Let’s create together.